Terms & Conditions

Please read the following carefully.

These Terms and Conditions (“Terms”) control your use of this website loanresolution.org (“Website”). In these Terms and Conditions, “LoanResolution” is referred to as the “Company”, “us,” or “we.”

By using this website or its Products and Services, you agree and warrant that you have read, understood, and agreed to be bound by these Terms. The Company’s Privacy Policy is available on the website.

If you do not accept these Terms, you must not use — and are not authorized to use — any portion of the Company’s website, products, or services.

Please read them carefully before using the services of this site.

1. General Conditions of Use

  • You must not use this site in an unlawful manner.

  • You must respect the website Terms & Conditions and follow the Privacy Policy.

  • Under no circumstances shall the Company be liable for any change in website content, including but not limited to errors, omissions, loss, or damage experienced in connection with the use of any content made available via products, services, email, blog, or other resources.

  • We are not responsible for charges incurred for hardware, software, or internet service provider fees.

  • Users are fully responsible for proper functioning of their computer hardware and internet access.

  • Login credentials may be required for certain sections of the site. The Company reserves the right to block access to users who violate these conditions.

  • While we aim to provide uninterrupted access, we are not obligated to do so and are not responsible for network or server issues beyond reasonable control.

2. Website Usage Guidelines

You agree that you will NOT:

  • Insult, abuse, harass, stalk, threaten, or otherwise infringe the rights of others

  • Publish, post, distribute, or disseminate defamatory, infringing, indecent, offensive, or unlawful material

  • Upload or transfer files protected by Intellectual Property laws or software that may harm other systems

  • Edit HTML source code, reverse engineer, or attempt to hack the website

  • Run spam services/scripts or any activity affecting infrastructure or users

  • Communicate spam, advertise, or sell services such as digital downloads, eBooks, or phishing links

  • Copy, distribute, or plagiarize website content or user-submitted content

  • Use any content that violates legal, regulatory, governmental, or network operator conditions

3. Limit of Liability

You expressly understand and agree that the Company shall not be liable for any:

  • Direct damages

  • Indirect damages

  • Incidental damages

  • Special damages

  • Consequential damages

  • Exemplary damages

Including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses, even if advised of the possibility of such damages, resulting from:

  1. Use or inability to use the service

  2. Procurement of substitute goods or services

  3. Unauthorized access to or alteration of your data or confidential information

  4. Statements or conduct of any third party

  5. Any other matter relating to the Products or Services

4. Indemnification

You agree to indemnify and hold the Company, its subsidiaries, affiliates, officers, directors, agents, and employees harmless from any claim or demand (including legal expenses and professional fees) made by a third party due to:

  • Breach of these Terms

  • Violation of any law

  • Infringement of rights of a third party

5. Fees

loanresolution.org services are chargeable.

  • You are responsible for applicable program or service fees.

  • Fees will be disclosed prior to completion of the transaction.

  • Processing will proceed only after your consent and payment.

6. Grievance Redressal

If you have any grievance during the agreement period, it may be escalated as follows:

7. Dispute Resolution

In case of disputes:

  • The aggrieved party must first follow the escalation mechanism prescribed above.

  • If not satisfied, a formal notice must be served before initiating legal action.

  • The opposite party must respond within 30 days of receiving the notice.

  • If unresolved, the aggrieved party may approach:

    • Courts of Law in Delhi, or

    • Delhi International Arbitration Centre for appointment of an Arbitrator under the Arbitration and Conciliation Act (as amended).

    • The decision of the Arbitrator shall be final and binding.